奥鹏作业网19秋学期（1709、1803、1809、1903、1909）《旅游中级英语（二）》在线作业-0002
试卷总分:100 得分:100
一、单选题 (共 25 道试题,共 50 分)
1.（）means money or property that you receive from someone after they die.
A.legacy
B.counterpart
C.convention
D.buzzword
2.（）means behavior that obeys the accepted rules of the society or a group，and is the same as that of most other people.
A.purchaser
B.inflation
C.feminist
D.conformity
3.（）means a large group of musicians who play many different instruments together and are led by a conductor.
A.prestigious
B.posh
C.orchestra
D.motto
4.what does “abandon”mean？
A.to minic
B.to give up or bring an end to something
C.someone coming into a country from abroad to make their home there
D.one thousandth anniversary
5.（）means characterized by continuous change ，activity or progress.
A.imitate
B.elaborate
C.dynamic
D.breathtaking
6.（）means permission given by a company to someone who wants to sell its goods or services.
A.sociologist
B.irony
C.franchise
D.entity
7.（）means to take your own appearance by keeping your hair and clothes clean and tidy.
A.highlight
B.groom
C.foster
D.acquaint
8.（）means a company that is owned or controlled by another larger company.
A.subsidiary
B.pillar
C.fair
D.complex
9.（）means increasing suddenly or rapidly in amount or number .
A.judicious
B.high-profile
C.fundamentally
D.explosive
10.（）means the respect and admiration that someone or something.
A.prestige
B.missionary
C.license
D.guild
11.（）means to be well known for a particular quality that your name is used to represent that quality.
A.prerequisite
B.layout
C.first aid
D.byword
12.（）means something that encourages you to work harder ，start a new activity，etc.
A.soild
B.integrated
C.incentive
D.exhibition
13.The Motto “We are Ladies and Gentlemen serving Ladies and Gentlemen”indicates that ____
A.The hotel’s work environment have converted the Rize-Carlton employees into ladies and gentlemen
B.The Rize-Carlton employees should treat their coworkers with the same dignity as when they treat guests.
C.The Rize-Carlton employees should regard themselves as ladies and gentlemen as patrons do
D.The Rize-Carlton employees expect to be treated as ladies and gentlemen by the patrons
14.（）means someone who works for a skilled person for a particular period of time and often for low payment ,in order to learn that person’s skills .
A.perfectionist
B.hygiene
C.clientele
D.apprentice
15.（）means behaving in an unpleasant or rude way because you think you are more important than other people.
A.unfavorable
B.miserable
C.discomfort
D.arrogant
16.Cesar Ritz revolutionized the concept of hotel luxury in that____.
A.he made the dining process an enjoyable experiencing to the patrons
B.He set rules of protocol and of seating for people in formal oc
C.He not only provided patrons with stylish and tasteful environment，gourmet food to the good music，but also superb service
17.Cesar Ritz was unlikely to be a man to revolutionize the concept of luxury and to the social world of all of Europe mainly because of _____.
A.his national background
B.his lack of proper education
C.his inadequate understanding of the taste of upper socil class
D.his humble peasant family background
18.Rize developed his philosophy in service，the essence of which is____.
A.To try to be “the hotelier of kings and the king of hoteliers”
B.The way of selecting and training employees
C.The Three Steps of Service
D.The Gold Standards
19.（）means the system of rules and acceptable behavior used at official ceremonies and occasions.
A.suite
B.shepherd
C.protocol
D.gourmet
20.（）means combine well with (sth.)to form a whole.
A.utilize
B.transform
C.complement
D.befall
21.Typically ，people intend to relate to others more about _____during their travel.
A.wonderful experiences
B.unpleasant experiences
22.（）means a business deal or action，such as buying or selling something.
A.transaction
B.respondent
C.procedure
D.defect
23.（）means the quality or state of being pure.
A.tableware
B.purity
C.myraid
D.alleyway
24.（）means complete and inculding everything that is necessary .
A.royalties
B.markup
C.establishment
D.comprehensive
25.（）means to develop something such as a plan or a set of rules again.
A.self-made
B.reformulate
C.prominent
D.dehydrated
二、判断题 (共 25 道试题,共 50 分)
26.In order to meet the development of the exhibition/convention industry ，a code of regulations and rules has to be formulated.
27.Of the existing theories about the origin of carnival ，people are not sure which theory is more true to the fact.
28.During the orientation ，new employees should be taught how to perform their job properly.
29.Uniformity is the guiding principle for the franchise and chain stores.
30.The main problem with China’s exhibition industry lies in a lack of investments.
31.Although the followers of the Roman Catholic started the tradition of carnival hundreds of years ago,nowadays Christians all over the world celebrate carnival.
32.Lent is a fasting season lasting four weeks for Christians to commemorate the revival of Jesus Christ.
33.According to some experts ，the development of convention venues in Beijing will contribute substantially to the local economy.
34.The income from convention industry has boosted the development of the relevant sectors.
35.Just as Caribbean carnival traditions are a evolving mosaic of African culture composed of African rituals ，craftsmanship，music and dance，Trinidad’s carnival is also a beautiful mosaic of cultures of different continents and races.
36.Customers usually base their experience on the interaction with employees.
37.Most of the profits of the McDonald’s are made from selling fast food.
38.The medium-sized and smaller cities are not so much suitbale for large conventions as Beijing and Shanghai。
39.The majority of employees in the fast food industry will rise up the corporate ladder.
40.The McDonald’s is the largest employer in the United States.
41.In order to help the new employees to maintain a high level of motivation and build up confidence ，a well-planed program is necessary.
42.Ameircan women entered the workforce mainly because of the feminist awakening.
43.The fast food industry has a great influence on the way of living of millions of people.
44.Europeans brought carnival to the Caribbean ,but Caribbean carnival traditions are more rooted in ancient African culture than inherited from European culture.
45.According to the introduction of the text，both 2003 World Carnival in Shanghai and 2005 World Carnival in Beijing function more as a platform for cultural exchanges than a funfair to entertain people.
46.Experienced employees are naturally excellent trainers for the newly recruited members.
47.Adequate training will reduce the turnover and improve the customer service.
48.Many people blame the fast food industry for its unhealthy food offered.
49.Cross-cultural training will help the employees to deal with customers from cultural backgrounds.
50.The most important skills for new employees are first aid and food preparation.
