奥鹏作业网国开（山西开放大学）24春《管理英语3》形考作业7【标准答案】单元自测7（形考占比10%）
试卷总分:100 得分:100
一、选择填空，从每题选项中选出一个能填入空白处的最佳选项（每题10分）。
1.— I’d like to take a look first at those structural support beams that were going to be put in place on the second floor.
—____________, here’s your jacket and helmet, and you’d better put on these boots as well – it’s our site policy.
A.Good
B.You’re welcome
C.Certainly
2.—________________ about it now
—Every time a customer has complained we’ve followed our store policy and offered them an exchange or a full refund.
A.What’s the plan
B.What’s be doing
C.What’s being done
3.The products of this company are always _________ to standard, they have very strict quality control process.
A.close
B.down
C.up
4.I’m going to have a ________ with Mark about this issue tomorrow.
A.speech
B.sentence
C.word
5.Not only ________ many cars built in the 1970s ugly and poorly designed, they also became very unreliable after 40-50 thousand miles.
A.was
B.are
C.were
6.二、听力理解
听对话录音，根据对话内容完成下方题目（每题10分）。
音频。
操作提示：通过题干后的下拉框选择题目的正确答案。
What is the product they are talking about 1
A. Skirts.
B. Shirts.
C. Materials.
2. What is the problem with the product 2
A. Quality.
B. Color.
C. Quantity.
3. Who first finds out the problem 3
A. The supplier.
B. The customer.
C. The store.
4. Who first receives the customer’s complaints 4
A. The supplier.
B. The manager.
C. The store.
5. What is the source of the problem 5
A. The purchasing department.
B. The store.
C. The supplier.
(1).__1__
A.A
B.B
C.C
(2).__2__
A.A
B.B
C.C
(3).__3__
A.A
B.B
C.C
(4).__4__
A.A
B.B
C.C
(5).__5__
A.A
B.B
C.C
