国开19秋管理英语2Unit5 形考成绩_Self-test0【标准答案】

试卷总分:100    得分:100

一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。

1.—?Our company is doing a customer service questionnaire .May I take you a moment?

—? ? ? ? ? ? ? ? ? ? ? ? .

A.It doesn’t matter

B.I have no idea

C.By all means

答案:C

2.— What’s your view on our questionnaire ?

—?________________

A.With my pleasure.

B.I’d like to go there.

C.First of all .We’d better change our question order.

答案:C

3.—?Would?you mind filling the questionnaire for me?

— ________________

A.Sorry,I can’t go there.

B.No problem. Just give me your questionnaire.

C.I really appreciate that.

答案:B

4.I’d like to_______ that the?staff member?who served me didn’t really seem to know what he was doing.

A.point out

B.point in

C.point at

答案:A

5.The Jiahe Community Service Center is about to ______ service for residents.

A.providing

B.provided

C.provide

答案:C

6.二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。

Questionnaires: Advantages & Disadvantages

Every coin has two sides and questionnaires are no different. With questionnaires, the advantages outweigh the disadvantages.

Advantages of Questionnaires

Compared to face-to-face interviews, questionnaires are cheaper for

collecting data from a large number of respondents. Also, questionnaires are easy to analyze, and computer software can easily complete data entry and make tables for nearly all surveys. Questionnaires are familiar to most people as nearly everyone has had some experience completing one. Questionnaires reduce bias when there are no clues to affect the respondents.

Disadvantages of Questionnaires

One main disadvantage of questionnaires is the possibility of low response rates which reduces our confidence in the results. Another disadvantage is they provide little flexibility for the respondents. What’s more, many times the respondent is not the same person you sent the

questionnaire to. Finally, questionnaires are not suitable for some people. For example, a survey to a group of poorly educated people might not work because of reading problems.

?

1. The advantages of questionnaire are more than disadvantages.

2. Questionnaire is the cheapest way for collecting data from respondents.

3. Questionnaires have the advantage of being analyzed easily through the computer software.

4. Questionnaire is suitable for everyone.

5. The respondent is usually the same person you sent the questionnaire to.

(1).

A.T

B.F

答案:A

(2).

A.T

B.F

答案:B

(3).

A.T

B.F

答案:A

(4).

A.T

B.F

答案:B

(5).

A.T

B.F

答案:A