奥鹏作业网国开（陕西开放大学）24秋《管理英语3》形考作业7【标准答案】单元自测7（形考占比10%）
试卷总分:100 得分:100
一、选择填空，从每题选项中选出一个能填入空白处的最佳选项（每题10分）。
1.—I suggest you offer affected customers a discount on their next store purchase, explain the situation and apologize to them.
—Right, of course.___________________
A.I’ll get on it right away.
B.I got it now.
C.I understand perfectly.
2.—________________ about it now
—Every time a customer has complained we’ve followed our store policy and offered them an exchange or a full refund.
A.What’s the plan
B.What’s be doing
C.What’s being done
3.Not only ________ many cars built in the 1970s ugly and poorly designed, they also became very unreliable after 40-50 thousand miles.
A.was
B.are
C.were
4.I’m going to have a ________ with Mark about this issue tomorrow.
A.speech
B.sentence
C.word
5.Proper controls that should ________________ developed as part of routine safety procedures were not in place.
A.has been
B.have been
C.be
6.二、翻译
为下面的句子选择正确的翻译（每题10分）。
操作提示：通过题干后的下拉框选择题目的正确答案。
Quality control is a series of activities that ensure and improve the quality of products and service. 1
A. 质量控制是一系列确保提高产品质量的服务行为。
B. 质量控制是确保和提高产品和服务质量的一系列行为。
C. 质量控制是一系列确保和提高产品质量及服务的行为。
2. The goal of statistical quality control was to gather data that would allow for the constant improvement of manufacturing processes. 2
A. 统计质量控制的目标在于收集数据以便不断地改进制造工艺。
B. 统计的目标在于质量控制，收集数据以便不断地改进制造工艺。
C. 统计质量控制的目标在于收集数据，不断地允许改进制造工艺。
3. Involvement, participation, and teamwork are seen as absolute ‘must haves’ if a quality workplace is to be created. 3
A. 员工介入、员工参与以及团队合作是绝对的“必须有的东西”，如果要创造高质量的工作环境。
B. 如果要创造高质量的工作环境，员工介入、员工参与以及团队合作被视为绝对的“必要条件”。
C. 如果高质量的工作环境要被创造出来，绝对的“必须条件”被视为员工介入、员工参与以及团队合作。
4. It was the late 1970s that American manufacturing factories realized that quality control was a significant issue. 4
A. 它是在1970年代晚期美国的制造业工厂才意识到质量控制是一个重大问题。
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B. 美国的制造业工厂在1970年代发现质量控制是一个重大问题已经很晚了。
C. 1970年代晚期美国的制造业工厂才意识到质量控制是一个重大问题。
5. Doorways offer no greater protection than any other area. 5
A. 出入口的保护作用比其他区域的更强大。
B. 出入口的保护作用不比其他区域强大。
C. 出入口的保护作用不能与其他强大区域相比。
(1).__1__
A.A
B.B
C.C
(2).__2__
A.A
B.B
C.C
(3).__3__
A.A
B.B
C.C
(4).__4__
A.A
B.B
C.C
(5).__5__
A.A
B.B
C.C
